Confidentiality

Privacy Policy — ELIQUIA
1. Information Collection
We collect information when you place an order on our website www.eliquia.be. The collected information includes your name, email address, phone number, and delivery address. Your banking details are securely processed by our payment providers (Stripe, Bancontact, PayPal) and are never stored on our servers.
2. Use of Information
All information we collect from you may be used to:
  • Process and deliver your ELIQUIA skincare orders.
  • Improve customer service and your support needs.
  • Contact you by email (order confirmation, parcel tracking).
  • Send promotional offers (only if you have checked the newsletter subscription box).
3. Online Commerce Confidentiality
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than what is necessary to fulfill a request and/or transaction (e.g., shipping the order by our supplier).
4. Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website (e.g., Shopify) or conducting our business (e.g., delivery services), so long as those parties agree to keep this information confidential.
5. Information Protection
We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption (SSL) to protect sensitive information transmitted online.
6. Do we use cookies?
Yes. Our cookies improve access to our site and identify regular visitors. However, this use of cookies is in no way linked to any personally identifiable information on our site.
7. User Rights (GDPR)
In accordance with European law, you have the right to access, rectify, portability, and delete your data. To exercise this right, contact us at: eliquia@outlook.be.
8. Consent
By using our site, you consent to our privacy policy.
Contact : eliquia@outlook.be
Website : www.eliquia.be